Terms & Conditions
TERMS & CONDITIONS
Deadlines:
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To understand the long deadlines of my work it is important to know what’s really required.
Each piece needs to go through many stages, each stage at a different time.
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These stages are, but not limited to:
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Technical drawing
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Preparing the clay (wedging & weighting out in desired quantity)
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making on the wheel
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trimming & refining
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allowing the work to completely dry at a slow pace (covering it for the first few days)
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Biscuit firing (the firing of pottery without glaze at 950 degree Celsius)
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Sanding & washing the dust off
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Glazing (applying a liquid of finely ground minerals on the bisque-fired ceramic)
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Final glaze firing.
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And all this is when no mishaps happen! Clay can crack at the drying stage (that is fine as the clay can go back into recycling) or after firing due to several reasons such as rushing the drying, drying unevenly, not compressing enough, etc. Sometimes the glaze doesn’t give the result expected during the firing, there is a lot of chemistry going on inside the kiln that the maker cannot always control. As is it often not possible to repair the work cracked or damaged after the firings, the process must start all over again.
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Please allow 4-6 weeks for bespoke orders to be realistically completed as the time spent creating and testing a new design is increased significantly. I always try my best to work as rapidly as the clay allows but handmade bespoke pottery is best suited for projects that are not short notice. I do share the process along the way to keep you in the loop.
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Material used and how to care:
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Stoneware and porcelain sourced from the UK.
Glazes are mainly from the UK and Germany.
I fire all my work at a minimum of 1250 degrees Celsius to allow the clay to reach maturation and vitrification. This will ensure that my work will retain water and enhance its durability/solidity.
The glazes are carefully chosen to be food and drink safe on all my dinnerware. It is dishwasher safe; I test it at home (I still have tableware I made when I started 8 years ago and wash them regularly in my dishwasher, top tray, normal program) However, I always recommend hand washing as it all depends on the program used and how carefully it is handled.
If you care for it properly it can last a lifetime or more!